Frequently Asked Questions
Everything you need to know about your K-pop fashion journey.
Are your products official merchandise or inspired designs?
We offer a curated mix of both official licensed merchandise and high-quality streetwear inspired by the latest K-pop aesthetic and idol stage outfits.
How do I determine the right size for me?
Since many of our items follow Korean sizing standards, we recommend checking the detailed size chart on each product page. Generally, we suggest ordering one size up for a comfortable Western fit.
How long does international shipping take?
Standard international shipping typically takes 7-15 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that certain limited-edition collectibles may be final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do I have to pay customs or import duties?
Customs fees depend on your country's regulations. Customers are responsible for any import duties or taxes charged by their local customs office upon arrival.